Hawla El Alam: Engineering Progress with Business Process Transformation by Trade Point
Introduction
In the high-stakes world of oil and gas facility engineering, precision, efficiency, and streamlined execution are not just desired—they are essential. Hawla El Alam, a leading engineering consultancy in Egypt and the Middle East, built its reputation by providing cutting-edge engineering design, supervision, and consultancy services to some of the region’s most ambitious energy infrastructure projects. However, as its portfolio expanded and project complexity increased, internal challenges began to strain the firm’s operational capacity.
That’s when Trade Point (TP) entered the picture. With deep expertise in Business Process Management (BPM), Trade Point transformed Hawla El Alam’s operations, delivering scalable, efficient, and digitally optimized workflows tailored to the rigorous demands of the engineering consultancy industry.
About Hawla El Alam
Founded to bridge technical excellence with industrial execution, Hawla El Alam offers services spanning:
- Detailed engineering and design for oil & gas pipelines, refineries, and petrochemical plants
- Project management and supervision
- Environmental and safety compliance
- Technical feasibility studies
- Client-side consultancy and engineering audits
With a team of seasoned engineers, project managers, and industry experts, the company supports major energy developers and public sector entities across Egypt and the MENA region.
However, with growth came operational complexity:
- Multiple concurrent engineering projects
- High documentation volume and regulatory paperwork
- Client expectations for faster timelines and more visibility
- The need for seamless internal and external collaboration
It was clear that a traditional project management approach would no longer suffice.
The Challenge: Managing Complexity Across Projects
Hawla El Alam was experiencing critical bottlenecks:
- Lack of centralized project tracking: With various departments using disconnected tools (Excel, emails, and paper documentation), managers couldn’t view real-time project status.
- Manual reporting: Engineers and supervisors spent hours preparing progress updates and compliance documentation, resulting in delays.
- Unstructured workflows: Project phases lacked standardized workflows, leading to miscommunication, duplicated tasks, and client dissatisfaction.
- Resource allocation inefficiencies: Without predictive scheduling and performance tracking, skilled engineers were often over- or underutilized.
- Ineffective client communication: Status reports and updates were not timely or visual, making client engagement and transparency difficult.
To remain competitive, Hawla El Alam needed to rethink its entire operational infrastructure. That’s where Trade Point came in.
The Solution: A Tailored BPM System by Trade Point
Trade Point collaborated with Hawla El Alam to deliver a fully customized BPM transformation, specifically designed for engineering consultancy operations.
✅ Phase 1: Process Mapping & Needs Analysis
TP began with a 360-degree audit:
- Mapped all existing workflows from proposal to project delivery
- Identified pain points across departments (engineering, HSE, QA/QC, client servicing)
- Interviewed key stakeholders to understand recurring challenges
From this, TP developed a tailored transformation roadmap.
✅ Phase 2: Implementation of a Centralized Project Management Platform
Trade Point deployed a robust digital platform that offered:
- Real-time project dashboards: Visualize project status, milestones, and resource allocation
- Task management system: Assign, monitor, and update tasks with automated reminders
- Timeline tracking and Gantt charts: Visual workflow planning for all engineering disciplines
- Collaborative document sharing: Centralized documentation with version control
The new system was fully accessible to internal staff and, selectively, to clients, creating transparency and engagement.
✅ Phase 3: Automation of Reporting and Documentation
Manual reports were replaced with auto-generated templates:
- Instant weekly and monthly progress reports
- Regulatory compliance checklists
- Technical documentation logs and revision history
- Safety and QA/QC report automation
This reduced report preparation time by 70%, freeing engineers to focus on core technical tasks.
✅ Phase 4: Resource Optimization Engine
TP introduced smart resource scheduling algorithms:
- Matched project needs with available skillsets
- Predicted upcoming bottlenecks based on progress trends
- Balanced workloads to prevent burnout and idle time
This resulted in smarter manpower utilization and better project outcomes.
✅ Phase 5: Communication & Collaboration Upgrade
To improve communication, Trade Point implemented:
- Internal chat and collaboration tools linked to projects
- Client portals with live updates and file-sharing features
- Email and SMS alerts for milestone approvals or delays
Results: Quantifiable Business Impact
Within 6 months of implementing Trade Point’s BPM solution, Hawla El Alam reported remarkable improvements:
- 🚀 35% increase in project efficiency, with faster milestone completion
- 📉 25% reduction in administrative workload, thanks to automation
- 🛠️ Improved resource allocation and time tracking
- 👥 Stronger team collaboration, with centralized communication
- ✅ Higher client satisfaction scores, resulting in more repeat business
These outcomes translated into faster project delivery, more competitive proposals, and stronger positioning in the industry.
Client Testimonial
“Trade Point did more than automate our operations—they reengineered how we deliver value to our clients. We now operate with agility, transparency, and measurable efficiency. It’s the competitive edge we needed in the engineering world.” — Hawla El Alam Project Director
Long-Term Partnership & Future Plans
Following the success of the initial rollout, Trade Point and Hawla El Alam are now engaged in several strategic initiatives:
🔄 Advanced Analytics
- Predictive modeling for project risk assessment
- Performance benchmarking across project types
📱 Mobile App Integration
- On-site engineers can update status via app
- Real-time alerts for supervisors and clients
🧠 Knowledge Management Portal
- Internal wiki for engineering standards, case studies, and training
🌍 Expansion Planning
- Scalable BPM system ready to support regional expansion in GCC
- Multi-language support for international clients and partners
Final Thoughts
The case of Hawla El Alam proves that even traditional industries like engineering consultancy can benefit immensely from digitally-led process transformation. Trade Point’s BPM framework didn’t just streamline operations—it positioned Hawla El Alam as a forward-thinking, tech-enabled consultancy ready for regional leadership.
For companies navigating complex, high-value projects, the right systems and the right partner make all the difference. Trade Point delivers both.